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get_iplayer won't run

user-593

Every time I open the program I get the following error message.

Can't call method "new" on an undefined value at get_iplayer.pl line 1688

I've tried an uninstall/reinstall but no joy.

Anyone else got this problem, or any ideas how to solve it?

user-2

You could at least provide the command line you ran and the exact programme you were trying to download, along with your OS and get_iplayer versions. We can't guess at those things.

user-2

It's possible you have corrupted cache files. Back up and delete the existing cache files (
Code:
%USERPROFILE%\.get_iplayer\*.cache
for Windows,
Code:
$HOME/.get_iplayer/*.cache
for Linux/Unix/OSX), then run get_iplayer again to rebuild them.

user-593

Quote:<div class="d4p-bbp-quote-title">Quote:</div>It’s possible you have corrupted cache files. Back up and delete the existing cache files (
Code:
%USERPROFILE%\.get_iplayer\*.cache
for Windows,
Code:
$HOME/.get_iplayer/*.cache
for Linux/Unix/OSX), then run get_iplayer again to rebuild them.

That has sorted the problem thanks. The message came up as soon as I opened get_iplayer, before I was even selecting a program to download.

Thanks again

These forums are archived

See this post for further info